2) Prices can be altered without notice if circumstances arise.

3) Postage & Packing on all orders is £2.95. For Channel Isles, Republic of Ireland & rest of world, please ring.

4) Orders will be dispatched a.s.a.p. Subject to stock availability. Please allow 21 days before enquiring. We aim to dispatch the majority of orders in an average of 10 to 14 days. Obviously stock shortages do occur from time to time so we ask for a daytime telephone number or e-mail address. This will only be used to notify you if there are any problems with your order or delays are expected. Substitutes will not normally be sent unless requested, although we reserve the right to make minor adjustments to avoid long delays in processing an order.

5) All sizes are approximate.

6) We must be notified of faulty or damaged goods within 7 days of receipt to enable us to replace goods or provide a credit.

7) We offer a money back guarantee on all goods. We are happy to exchange or credit any goods you are not satisfied with (less postage), if you return them in a resaleable condition. Returns must be adequately packaged, as we cannot credit for any goods damaged whilst being returned.

8) Please remember to sign and date your order to ensure prompt dispatch. For credit card payments, card holders full details, including the card holders signature, must be given before we can start to process your order.

9) We reserve the right to adjust orders due to shortfalls in amount paid or to mistakes made when filling in the order form, although we will make every effort to contact you first.

10) Please fill in your delivery address and post code clearly.

11) Placing an order with us implies acceptance of the terms above.

Workshop Terms and Conditions

All workshops will be with Claire and include materials, tuition refreshment and you get to take what you make home!!

All day workshops will include lunch (vegetarian, unless notify otherwise).

Due to limited places, we cannot reserve a place without payment in full.  Please note:  Bookings are non-refundable within 24 hours of the workshop date.

If due to unforeseen circumstances Claire has to cancel a workshop, all customers will be offered an alterative workshop date or a refund in full.

Any special needs should be brought to the attention of Claire prior to booking. Due to the nature of some workshops, health and safety conditions may apply.

WEBSITE TERMS AND CONDITIONS
OF
www.clairescrafts.co.uk

(1) Introduction

• These terms and conditions govern your use of our website; by using our website, you accept these terms and conditions in full. If you disagree with any part of these terms and conditions, do not use our website.

(2) Intellectual property rights

• Unless otherwise stated, we or our licensors own the intellectual property rights in the website and material on the website. Subject to the licence below, all our intellectual property rights are reserved.

(3) Licence to use website You may view, download for caching purposes only, and print pages or other content from the website, provided that:

• (a) you must not republish material from this website (including republication on another website), or reproduce or store material from this website in any public or private electronic retrieval system;

• (b) you must not reproduce, duplicate, copy, sell, resell, visit, or otherwise exploit our website or material on our website for a commercial purpose, without our express written consent;

(4) Limitations of liability

• The information on this website is provided free-of-charge, and you acknowledge that it would be unreasonable to hold us liable in respect of this website and the information on this website.

• Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we not commit to ensuring that the website remains available or that the material on this website is kept up-to-date.

• Our liability is limited and excluded to the maximum extent permitted under applicable law. We will not be liable for any direct, indirect or consequential loss or damage arising under these terms and conditions or in connection with our website, whether arising in tort, contract, or otherwise - including, without limitation, any loss of profit, contracts, business, goodwill, data, income, revenue or anticipated savings.

• However, nothing in these terms and conditions shall exclude or limit our liability for fraud, for death or personal injury caused by our negligence, or for any other liability which cannot be excluded or limited under applicable law.

(5) Restricted access

• Access to certain areas of our website is restricted. We reserve the right to restrict access to other areas of our website, or indeed our whole website, at our discretion.

• If we provide you with a user ID and password to enable you to access restricted areas of our website or other content or services, you must ensure that that user ID and password is kept confidential. You accept responsibility for all activities that occur under your user ID or password.

• We may disable your user ID and password at our sole discretion OR if you breach any of the policies or terms governing your use of our website or any other contractual obligation you owe to us.

(6) Variation

• We may revise these terms and conditions from time-to-time. Please check this page regularly to ensure you are familiar with the current version.

(7) Entire agreement

• These terms and conditions, together with our privacy policy constitute the entire agreement between you and us in relation to your use of our website, and supersede all previous agreements in respect of your use of this website.

(8) Law and jurisdiction

• This notice will be governed by and construed in accordance with English law, and any disputes relating to this notice shall be subject to the exclusive jurisdiction of the courts of England.

(9) Our contact details

• The full name of our company is AutoPrinters (Cardiff) Ltd. and our address is 107, Penarth Road, CARDIFF, CF11 6JT. Our VAT number is 134895148.

• You can contact us by email to sales@clairescrafts.co.uk.

WEBSITE PRIVACY POLICY

We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.

(1) What information do we collect?

We may collect, store and use the following kinds of personal data:

• (a) information about your visits to and use of this website;

• (b) information about any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services;

• (c) information that you provide to us for the purpose of registering with us and/or subscribing to our website services and/or email notifications;

(2) Information about website visits

• We may collect information about you computer and your visits to this website such as your IP address, geographical location, browser type, referral source, length of visit and number of page views. We may use this information in the administration of this website, to improve the websites usability, and for marketing purposes.

• We use cookies on this website. A cookie is a text file sent by a web server to a web browser, and stored by the browser. The text file is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

• We may send a cookie which may be stored on by your browser on your computer’s hard drive. We may use the information we obtain from the cookie in the administration of this website, to improve the website’s usability and for marketing purposes. We may also use that information to recognise your computer when you visit our website, and to personalise our website for you. Our advertisers may also send you cookies.

• Most browsers allow you to refuse to accept cookies. (For example, in Internet Explorer you can refuse all cookie by clicking, Tools, Internet Options, Privacy, and selecting Block all cookies using the sliding selector.) This will, however, have a negative impact upon the usability of many websites, including this one].

(3) Using your personal data

Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website. In addition to the uses identified elsewhere in this privacy policy, we may use your personal information to:

• (a) improve your browsing experience by personalising the website;

• (b) send information (other than marketing communications) to you which we think may be of interest to you by post or by email or similar technology;

• (c) send to you marketing communications relating to our business, or the businesses of carefully-selected third parties which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications to be sent by emailing us at sales@clairescrafts.co.uk;

• (d) provide other companies with statistical information about our users - but this information will not be used to identify any individual user; We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.

(4) Other disclosures

In addition to the disclosures reasonably necessary for the purposes identified elsewhere in this privacy policy, we may disclose information about you:

• (a) to the extent that we are required to do so by law;

• (b) in connection with any legal proceedings or prospective legal proceedings;

• (c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); Except as provided in this privacy policy, we will not provide your information to third parties.

(5) International data transfers

• Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy.

• If you are in the European Union, information which you provide may be transferred to countries (including the United States, Japan and other countries) which do not have data protection laws equivalent to those in force in the European Union. You expressly agree to such transfers.

(6) Security of your personal data

• We will take reasonable precautions to prevent the loss, misuse or alteration of your personal information. Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

• You are responsible for keeping your password confidential. We will not ask you for your password.

(7) Policy amendments

• We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

• We may also notify you of changes to our privacy policy by email.

(8) Your rights

• You may instruct us to provide you with any personal information we hold about you.

Provision of such information may be subject to the payment of a fee (currently fixed at £10.00).

• You may instruct us not to process your personal data for marketing purposes. In practice, you will usually either expressly agree in advance to our use of your personal data for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal data for marketing purposes. You can also instruct us not to use your personal data for marketing purposes by email to sales@clairescrafts.co.uk at any time.

(9) Third party websites

• The website contains links to other websites. We are not responsible for the privacy policies of third party websites.

(10) Contact

• If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email to sales@clairescrafts.co.uk or by post to Claires Crafts, 107, Penarth Road, CARDIFF, CF11 6JT.